Return & Refund Policy
Company: Nikavik
Website: Nikavik.com
Thank you for shopping with Nikavik. If you are not fully satisfied with your purchase, we are here to help.
1. Return Eligibility
- Items must be returned within 7 days of receiving your order.
- Products must be unused, in their original packaging, and in resellable condition.
- Proof of purchase (invoice or order confirmation) is required for all returns.
2. Non-Returnable Items
The following items are not eligible for return:
- Used or damaged items
- Opened hygiene-sensitive products (e.g., earbuds, personal-use accessories)
- Customized or special-order products
- Clearance or final-sale items (if applicable)
3. Return Process
- Email us at info@nikavik.com to request a return.
- Include your order number and reason for return.
- Our team will review your request and provide return instructions.
4. Refunds
Once we receive and inspect your returned item, we will notify you regarding the status of your refund request.
Approved refunds will be processed to your original payment method within 7–10 business days.
5. Exchanges
We only replace products if they are defective, damaged, or incorrectly delivered.
6. Shipping Costs
Return shipping costs are the responsibility of the customer unless the item is defective or delivered incorrectly.
7. Contact Us
📧 Email: info@nikavik.com
🌐 Website: Nikavik.com